Credit Data Dispute
How do we request amendments on credit data to the CCRA report?
Go to Credit Data Dispute >
What happens after we report a credit data dispute?
Lending institutions, or D&B, will contact you as soon as possible to obtain details of the dispute and provide clarification.
If the dispute cannot be resolved within a reasonable timeframe, a Dispute Indicator will be displayed in the CCRA report until resolution.
All parties involved, such as lending institutions and D&B, will investigate. If necessary, lending institutions and/or D&B will make amendments to the CCRA report.
What could be done if a data dispute cannot be resolved through D&B?
You can contact the Hong Kong Monetary Authority (HKMA) in writing at:
Address: 55/F, Two International Finance Centre, 8 Finance Street, Central, Hong Kong.