FAQ

SME CCRA Report

• What kind of data is included in a CCRA Report? 

• How and when will data in a CCRA Report be updated? 

Self-Request Report and Monitoring Subscription Service 

• How do we request a CCRA report? 

• How would we know if, or when, negative data has been reported? 

Free Report Request 

• What should we do if our new credit application is refused by a lending institution, as a result of our CCRA report? 

Credit Data Dispute 

• How do we request amendments on credit data to the CCRA report? 

• What happens after we report a credit data dispute? 

• What could be done if a data dispute cannot be resolved through D&B? 

Court Data Dispute 

• How do we ask for court data status to be updated? 

Providing Consent 

• Why should SMEs provide consent to CCRA for reporting their credit data? 

• How will SMEs’ shared information be kept and protected? 

• How do we provide consent?